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Systems Operations Suite

Frequently Asked Questions

What is Systems Operations Suite?

What issues does Systems Operations Suite address?

What benefits does Halcyon’s enhanced Systems Operations Suite offer?

How do I upgrade to Systems Operations Suite?

How easy is it to install and configure the software?

Can I trial the software?

Can I arrange a web demo, prior to the software trial, to walk me through the software and ensure that I get to most from the trial?


What is Systems Operations Suite?

Systems Operations Suite 3.0 provides comprehensive real-time automation of systems assurance, security audits and alerting for the IBM i. The newest software version 3.0, continues to handle IBM i messages, job, output queues and devices for delays or threshold breaches, the software now:

  • caters for the monitoring of key business applications
  • supports flexible scheduling of events
  • supports the proactive monitoring and automatic management of system events, FTP activity and the security audit journal.
  • Automates real-time security alerting and auditing
  • Facilitates the monitoring for virtually any component, job, subsystem or device on your system by automating key repetitive tasks and assigning “rules”
  • Enables the scheduling of essential system backups and housekeeping tasks and in a completely unattended environment
  • Automates system assurance
  • Includes performance monitoring features

What issues does Systems Operations Suite Address?

  • Have you automated essential system back-ups and housekeeping in a completely unattended environment or are your overtime costs spiralling?
  • Can you verify your high availability replication is working?
  • Can you verify your end of day processing is successful?
  • Are you automatically notified if you breach performance or disk thresholds?
  • Can you monitor your systems remove questions 1 &2
  • Are you protecting your organization from attempted security breaches as they happen and not after the event?

Systems Operations Suite makes your life easier and significantly reduce unscheduled computer downtime by automating:

  • routine tasks, alert notifications and responses
  • system assurance
  • real-time security alerting and security audits
  • business application monitoring
  • flexible scheduling of events and resources
  • performance monitoring
  • allows critical business applications to be effectively managed and controlled

Giving you total peace of mind that your IBM i is running at its full potential and utilizing all available resources.


What benefits does Halcyon’s Systems Operations Suite offer?

Designed in conjunction with end users, outsourcers, corporate data centres and specialist channel partners; Systems Operations Suite is now even more focused on addressing specific and common operational challenges and the need for organizations to do more with less resource. For example:

Proactively automate real-time systems monitoring, management and automation of system and security related events  

Monitor virtually any component, job, subsystem or device on your system by automating key repetitive tasks and assigning “rules” to execute an action or procedure. You define an action or number of actions including audible alert, SMS, email, advanced graphical console (enterprise console) or run a command, to handle the message

Smart automation using command scripts   Automate and replicate how your organisation would respond to a given situation
Graphical User Interface (GUI)  

Provides a high level management view and business process visibility and can be used to define and assign an action or number of actions when a logged event produces a message

Reporting tool   Create and print your own tailored reports

Consolidate existing tools

 

Integrate Systems Operations Suite into your own internal systems and have a dashboard view of your entire infrastructure – anytime, anywhere, anyplace

Automate system assurance

 

Real-time system and message log monitoring enabling you to see at a glance:

  • FTP activity
  • System value and configuration changes
  • A specific command being run
  • Types of objects being created or deleted
  • The number of objects that were not saved in the most recent backup
  • Authority failures
  • Periods of inactivity
  • Invalid sign-on attempts
  • User profiles that become disabled or enabled (including high level users)
The software not only alerts you to problems, it automates the correction process and outlines what it has done. This eliminates repetitions of the same issues.
Business continuity   Create and replicate your unique master environment and automatically highlight events that occur during the back-up process
Intelligent templates  

These pre-defined rules significantly enhance productivity and facilitate ease of monitoring for virtually any component, job, subsystem or device on your system by automating key repetitive tasks and assigning “message rules” to execute an action or procedure.

  • monitor system or interactive job response times and status
  • subsystems being inactive at certain times
  • performance alerting if customizable system thresholds are met
  • memory and CPU activity both overall and on an individual job basis
  • disk space utilisation (ASP%)
  • cache battery
  • capped and uncapped processors.
Flexibility   Schedule essential system backups and housekeeping tasks, reflecting business processes and escalation policies, in a completely unattended environment.
Business Application Monitoring   Address the need for improved process visibility and drive greater operational efficiencies and responsiveness by using automatic monitoring to effectively managing and controlling critical business applications.
Cost reduction  
  • Significantly reduce late night support calls caused by incomplete or failed processes,
  • Flexible scheduling of event monitors to reflect working patterns and escalation policies specific to your organization or department
  • Schedule events and resources to run in a completely unattended environment.
  • Schedule alert notification for complete or failed processes to reflect your business process or escalation policy
Ease of deployment  

Install the software and test the configuration and updates without affecting their live environment. These features combined with remote installation means that software can be deployed and configured within minutes.


How do I upgrade to Systems Operations Suite?

Our technical services team can help through the upgrade process:

  • See the Installation process, technical video
  • Online one-to-one, pre-evaluation demonstrations are also available. Our technical experts will tailor this session and ensure the whole process as productive as possible for you

How easy is it to install and configure the software?

Watch our video to view our online video tutorial. You can install the software and test the configuration and updates without affecting your live environment.


Can I trial the software?

Yes – Download a copy of Systems Operations Suite here – you can also download our white papers

view our on-demand webinars:


Can I arrange a web demo, prior to the software trial, to walk me through the software and ensure that I get to most from the trial?

We want to ensure your software trial is as productive as possible for you. So, prior to your software trial, we’ll walk you through Systems Operations Suite and focus on areas pertinent to your organisation. To arrange your walk through demonstration contact learn-more@halcyonsoftware.com

 
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