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Further Information
 

Systems Operations Suite

Suite Components | Enterprise Console

Enterprise Console is the application that connects to the Enterprise Server to manage received alerts which are displayed on any machines which have the Enterprise Console application installed.

This Graphical User Interface (GUI) is the central point used to display alerts (received from the Enterprise Server) to administrator(s)/operator(s) responsible for any problems/issues.

Any number of users can be connected, although each must have a unique user name. Individual user privileges can be set to restrict or enable operators to perform different tasks. If several users are on duty and one person closes or replies to an alert, their action is broadcast to all other users.

Enterprise Server Options is used to specify, edit and change Enterprise Server settings.

The Enterprise Server Options is used to:

  • specify user access rights

  • set up filters and actions for incoming alerts

  • set up alerts display information

  • specify ping and connection monitor settings

  • specify ECSend, SNMP Traps and Syslog Monitor settings

  • license Enterprise Server and ECSend, SNMP Traps and Syslog Monitor
Enterprise Server is a service used to receive alerts from a variety of sources and allows users to manage them centrally via any networked machines which have the Enterprise Console application installed. Any number of incoming connections can be handled simultaneously; the only limitation(s) are imposed by machine hardware limitations (processor speed, memory, etc.).

Device Manager: a stand-alone GUI used for:

  • auto-discovery of networked devices by poll, walk or broadcast

  • manual entry of devices

  • device categorization

  • launching default applications

Instant Alert: Instant Alert is used to send text messages to mobile phones from the Enterprise Console. Email messages can also be sent.
Halcyon Enterprise Console

Broadcast groups and schedules can be set up so messages are sent to the appropriate on-call personnel. A message log is provided to monitor the status of messages.

 

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