Operations Center
Suite Componenets | Message Communicator
Halcyon Message Communicator offers an extremely flexible messaging system
which can be used either as a stand-alone system or can be easily incorporated
into your own applications such as Help Desk software.
Ease of Use
Halcyon Message Communicator has been written with you in mind. We are aware
that I.T. personnel work in a busy department and very often do not have time to
read through manuals to find out how a product works. Halcyon Software screens
are, in the main, self-explanatory, so a minimal amount of manual reading is
required.
You will also find that the software is shipped with system and paging defaults
already defined, thereby helping you to get up and running in the shortest
possible time.
Flexibility
Halcyon Message Communicator ensures optimum flexibility with its support of
every type of pager and the latest digital mobile phone short text messaging
service.
As well as working with every major UK Service Provider, it also supports paging
and the short message service in most other countries.
Comprehensive Features
Halcyon Message Communicator's advanced design incorporates all the features
you would expect from a top class product as well as many unique features.
Here is a brief summary of features:
- Works with Alpha Message Pagers, Numeric Pagers and Tone Pagers.
- Sends tonal messages to standard telephones.
- Sends text messages to digital mobile phones.
- Sends emails directly from the System i™ (iSeries™, AS/400™).
- 2-way SMS messaging gives you the ability to reply to AS/400 messages
and execute AS/400 commands directly from your mobile phone.
- Comprehensive set of audit trails and diagnostic utilities come supplied
with the software.
- Paging escalation possible using Escalation Lists.
- Send messages to many recipients simultaneously using Broadcast
Groups.
- Send messages to on-call personnel using Paging Schedules.
- Determine which shift personnel to send messages to by using Paging
Rotas.
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