Operations Center
Introduction
Important events and error messages can be seen instantly on the graphical Enterprise Console during the day while, out of hours, on-call personnel can be notified immediately by text messages sent to their mobile phones or pagers, or by email, using the Message Communicator.
Comprehensive filters available with all the monitors provide specific, generic and global options and mean all the important issues are dealt with immediately. Escalating actions can be taken to cope with any situation.
These include replying to inquiry messages, executing any command, calling a program, forwarding a message, displaying a pop-up alert window to notify users, sending an email or text message. Messages can be sent to other types of systems and servers using SNMP traps. |
