Introduction
An entry level, feature-rich, systems monitoring and automation solution that addresses the need for heightened visibility of system critical messages, particularly on a busy system.
Without Message Management Suite, important system messages could quickly disappear from the operator's screen amongst other routine messages, or their significance lost on an inexperienced operator. Yet, the effect of missing or ignoring a system critical event could prove disastrous for you, your department and your company.
Message Management Suite is ideal for managing multiple systems with no need for specialist resources. You can even “Teach” Message Management Suite how to respond to situations, even complex ones, and it will precisely emulate the actions of a very experienced IT operator.
Features
Message Monitoring
FTP Monitoring |
Output Queue Monitoring
Device Monitoring |
Job Queue Monitoring
SLA Reporting |
No matter which suite solution you choose, all our software suites contain:
- Enterprise Console. A color-coded graphical user interface to simplify management of your enterprise from a single screen
- Familiar, green screen functionality with menu options complying to IBM standards
- Templates to match typical operational environments, (including ERP applications), to get you up and running in minutes.
Benefits
- Ready access to your entire network creating an enterprise management solution
- No manual monitoring - your operations staff can focus on their efforts elsewhere - ideal for monitoring multiple systems
- Eliminates the need for laptops to be carried by out of hours support personnel by utilizing two way SMS notification and respond capabilities
- Escalated alerts prevent critical performance failures
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- Whether it’s alerting you to impending disaster, such as suspension of disk mirroring, imminent disk failure, or informing you that a time-critical job has not yet finished, Message Management Suite will pay for itself over and over again
- Automatically raise and assign Service Desk tickets
- Save time and eliminate the need to check the status of every cache battery with 90 day alert feature allowing for time to act on the alerts and get an engineer in to replace them
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CASE STUDIES
Read about the challenges some of our customers faced and how Halcyon's software solutions addressed these challenges. |
 PURCHASE OPTIONS
Our range of flexible purchase options are an ideal alternative to purchasing a conventional perpetual licence plus annual maintenance contract. |
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