Introduction

Specifically designed for large Data Centers, IT outsourcing companies or organizations offering IT managed services, Advanced Reporting Suite is an affordable, high-end reporting solution that doesn't require scripting (or an in-house dedicated expert).

The solution has a unique methodology for managing and reporting on Service Level Agreements (SLAs). This makes it extremely quick and easy for outsourcing companies to manage the demands and requirements of each customer and prove they are achieving or exceeding their SLA targets.

You can also identify very quickly which aspects of the SLA are not being met through “SLA flags” so you can investigate and solve with the minimum of delay.

The new software consists of two components, The Halcyon Data Warehouse, which is a central data store and the Halcyon Report Designer that includes a wizard for easy creation of customized reports.

The Advanced Reporting Suite can be purchased in combination with Halcyon’s monitoring and automation packages for IBM i and Windows. Existing Halcyon customers can upgrade by purchasing a plug-in module.

Features

Dynamically report on percentage performance against service level agreements, capacity planning trends and analysis, processor loading, CPU, memory and disk, SAN utilization, performance response times and resource utilization.
Web based reporting - run reports directly from your web browser.
Ability to publish reports to a web portal
9 different output formats including PDF, HTML, CSV, XLS and RTF
Shipped with pre-configured standard reports

Benefits

Significantly reduces the time it takes for IT Administrators to create customer reports
Tailor reports to meet client’s specific needs and incorporate company logo
Easily demonstrate how you are meeting customer service level agreements so that any issues can be quickly identified and resolved
No specialist scripting knowledge required
The web interface is a clientless install making it quick to deploy

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CASE STUDIES

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PURCHASE OPTIONS

Our range of flexible purchase options are an ideal alternative to purchasing a conventional perpetual licence plus annual maintenance contract.