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Message Communicator

Introduction

The Halcyon Message Communicator interfaces with all the key Halcyon IBM i (System i™, iSeries™, AS/400™) products. You can send out text messages to mobile phones, pagers and email messages to recipients, either held in a file or to ad-hoc email addresses.

For ultimate flexibility, Escalation Lists, Broadcast Groups, Schedules and Rotas can be set up so that messages get sent to the appropriate on-call personnel.

Features

  • Interfaces with all the key Halcyon System i™ (iSeries™, AS/400™) products.

  • Can be used as a stand-alone message communications device for ad-hoc messages.

  • Full command interface allows easy integration into third-party and bespoke applications, such as Help Desks.

  • Sends out text messages to mobile phones and pagers.

  • Includes 2-way SMS facility enabling replies to be sent back to the System i™ (iSeries™, AS/400™) directly from your mobile phone when used in conjunction with one of the Halcyon monitoring products.

  • Execute commands on your System i™ (iSeries™, AS/400™) Server directly from your mobile phone from any location.

  • Set up your own table of abbreviated commands for remote command entry.

  • Messages can be sent as emails.

  • Escalation Lists, Broadcast Groups, Schedules and Rotas can be set up so that messages get sent to the appropriate on-call personnel.

  • Popular Service Providers are pre-configured.

  • Supports multiple Service Providers.

  • Includes full communications diagnostics.

  • Full audit trail shows which personnel were sent messages and when.

  • Automatic system housekeeping.

Benefits

  • Keep in touch with your staff wherever they are by sending messages to their mobile phone, pager or by email.

  • Be notified immediately when important messages or error conditions occur.

  • Answer messages directly from your mobile phone so you do not have to return to the office.

  • Send ad-hoc messages at any time (even at a date and time in the future) to anyone with a phone, pager or email address.

  • Using Paging Schedules or Paging Rotas, messages only get sent to on-duty personnel.

  • Messages can be escalated if they remain unanswered using Escalation Lists.

  • Send messages to groups of people by using the Broadcast Group facility.

  • Provides messaging facilities for all employees in every department via the easy- to-use Direct Command Interface.

  • Can be easily interfaced into your own applications and called from within your own programs and procedures.

 
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