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SAP® Monitoring
Specialist templates, available within Halcyon’s software suites allow you to keep a close scrutiny on your SAP critical business applications. Systems operators, of all levels, can set up performance thresholds and be alerted if those thresholds are breached and take instant action if a job runs longer than expected or a user or job takes more resource than it should. Alerts can be routed to Halcyon Enterprise Console or text messages to mobile phones or by email. For ultimate flexibility, messages can also reflect your organization’s escalation policy.
Features
- Ensure ASP% is less than 80%
- Ensure SAP subsystem (for example;
R3_03) is active
- Monitor that no SAP jobs are in MSGW
or LCKW
- Monitor to ensure that critical SAP jobs
are active
- Monitor if Wait to Ineligible and Active
to Ineligible is greater than 0.1
- Ensure that SAPSTART has run by a
certain time
- Alert if Backups completed with more
than ‘x’ objects not backed up
- Ensure that TCP/IP is active
- Monitor web server is active
- Monitor content of web pages
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Benefits
- Effective use of system resources by running
jobs at the best time for your system, your
operators and your users
- We monitor the application availability and if
it is NOT available we either automatically try
to repair it and if we fail we can alert you that
you need to take some action and investigate
- Can also reduce operations costs by
automating all out-of hours processing
- Ideal for outsourcing environments,
managed service providers and individual
businesses
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